Careers

What we do

Support Warehouse is a leading provider of comprehensive IT support solutions for people all over the world. We specialise in offering tailored services to meet the unique needs of businesses across various industries. Our values drive us to become better every day at what we do.

We put our customers at the centre of everything we do. We use every opportunity to put a smile on the face of our customers, providing a friendly and professional experience – always!

We create a collaborative and supportive work environment where our colleagues can learn from one another. We all work with integrity, for one company Tesedi Group and share the same vision and values.

We constantly challenge the status quo to become better and more knowledgeable at what we do. We seek every opportunity to excel in delivering to our customers.

Becoming part of
Support Warehouse

Whether you are starting your career or looking to consolidate it even further, we aim to have people thriving at every stage.

Work in a multi-national company

Support Warehouse is part of the Tesedi Group, a specialised service provider for the IT channel worldwide. Our group offers comprehensive inside sales solutions for service revenue and renewal management of maintenance, support, and subscription agreements.

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Building strong foundations for your career

It doesn't matter where your starting point is. Whether you are leaving school after A levels, pursuing an apprenticeship, or just fresh out of a post-graduate degree, we have a wide range of career options for you to develop into, so you can steer your career in the direction you want in an environment that wants to see you thrive.

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The next place to make a difference

Whether you are passionate about sales, people, marketing, finance, tech, or beyond, there is a place for you to develop an exciting career with us. Find out more about the different ways you can continue to build your career with us.

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Meet our team

"I'm excited to be starting my new role as a senior sales account manager! After about 4 months in, my line manager and I began discussing my career progression and created a personal development plan. When the opportunity arose, I was already on track and encouraged to apply—and now I'm here!"

- Poppy Thompson

Senior Sales Account Manager

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"It feels good to work here, like I belong as part of Support Warehouse. Diversity is celebrated rather than tolerated and we’re grateful for different types of people, for me that’s massive and aligns with my own personal values."

- Abyan Nazir

Sales Operations Apprentice

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"I’ve been able to approach anyone, ask questions and grow skills through curiosity. Our friendly culture really stands out."

- Archie Hill

Sales Development Representative

"It’s such a great feeling when I see things start to click for new colleagues—when they grasp the training, make it their own, and achieve great things."

- Morgane Clough

Sales Learning and Development Manager

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Perks at
Support Warehouse

At Support Warehouse, we want our people to be the best at what they do, and we are proud to support our employees with benefits that aid them to be better everyday.

Holidays

Our colleagues get 25 days of annual leave with bank holidays on top!

Birthday Day Off

Whether you’re throwing party or would appreciate a quiet day to yourself, take a complimentary day of annual leave to celebrate on us! (We’d like a slice of birthday cake either way).

Contributory Pension
Scheme

We’ll support you to save for your future with a contributory pension scheme.

Uncapped
Sales Commissions

Our business is about putting our “customers first”. We believe our colleagues should be rewarded for going the extra mile and so we offer various incentives on top of base salary depending on the role that you do. If you’re in a sales role, you’ll be eligible to take part in a very rewarding commission scheme (which is uncapped!), so the better you perform, the more you earn!

Incredible offices
in Leeds City Centre

Love Leeds? Join us in our very central 19^th floor modern, open-plan office to see it all! Enjoy our fresh fruit and coffee in the kitchen or if you like a lunchtime stroll, head downstairs for discount offers on local cafes and restaurants.

Wellbeing beyond the
workplace

Colleagues have access to physical and mental health resources. We offer a 24/7 employee assistance programme to help our people through life’s challenges through telephone, video and in-person counselling. In addition, we also offer access to the Wisdom wellbeing app, which gives you a wealth of resources you can use to proactively support your well-being, from healthy recipes and fitness resources to meditation tools.

Empowering IT,
Empowering you

We are built on the foundation that respect and inclusion are integral to the workplace. We’re proud to have a diverse team, as we grow together in line with our value “one team”.

Cycle to Work
Scheme

Spread the discounted cost of a brand-new bike for your commute to work or personal life! Go green and improve your health in the process.

IT Stars

At the end of each quarter, we head to an off-site and reward our IT Stars, enjoy cross-functional team building activities and continuously strategise for the future in spirit of our value “strive for better”.

Save with us!

Access our frequently updated colleague discount portal for flash offers on 85+ retailers, restaurants, and bars. From cash back cards to 10% off gift cards, there is something for everyone.

Prêt à nous rejoindre ?

Nous sommes heureux de discuter avec tous les candidats à la recherche d'une opportunité dans notre entreprise. Nous investissons dans le développement professionnel de chacun et encourageons les gens à faire de leur mieux pour mener à bien leur réussite professionnelle et personnelle.

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Help people protect their IT infrastructure - the right way

What we do