HPE Tech Care Service is the operational support service for HPE hardware and software products (including on-premises and as-a-service versions). HPE Tech Care Service can help IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues.
HPE Tech Care Service enables direct access to product-specific specialists and provides general technical guidance to help Customers not only reduce risk but also find ways to do things more efficiently.
All service levels provide 24x7 access to online self-serve and self-solve capabilities, 24x7 incident logging, and for supported devices connected through HPE Proprietary Service Tools, 24x7 analytics and automated incident submission
We know that contract management can be a complex and time-consuming process.
We are an HPE partner, and the official HPE Renewal Reminder Service for HPE Technical Services in the UK, the US, Canada, Ireland, France, the Netherlands, Belgium, Denmark, Norway, Sweden and Poland.
Support Warehouse is the official HPE Renewal Reminder Service to remind customers when their support expires. Support Warehouse sends a renewal reminder when HPE’s systems indicate that support has not been renewed on a specific hardware item. A Support Warehouse Account Manager will also attempt to call you to discuss the applicable support renewal options or to update the details relating to the item of hardware on HPE’s systems.
HPE have appointed Support Warehouse, a global HPE Partner, to carry out their renewal reminder service.
The HPE Complete Care service offers a modular, edge-to-cloud it solution, optimizing your entire it environment to meet agreed-upon outcomes and business goals through a personalized, customer-centric approach.