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Meet Morgane
Morgane is our Sales Learning and Development Manager, specialising in equipping new starters with the tools to succeed and building comprehensive PDPs for senior growth. Creating a continuous learning ecosystem is fundamental to our company’s success, so let’s catch up with the person who consistently strives for improvement to ensure we keep growing…
I’ve been with us for eight years. Can you tell me about joining us and how life at Support Warehouse has been so far?
Yes, of course! I moved from France to the UK and wanted to continue my work in sales, so I joined as a Sales Account Manager working in the French customer market and kickstarted my career in the UK.
I’ve been here a while now, going through all the growth and seeing some positive changes over time. I believe in our current leaders, our Managing Director and Head of HR. They are doing a fantastic job of creating the kind of work environment you want to be loyal to, and honestly, I feel thrilled to work here!
That’s lovely to hear! Based on that, what do you enjoy about our work environment and culture?
It has to be the opportunity to work with people from different countries, which brings a melting pot of other cultures. Add the various generations to this, and there is an accurate, diverse range of people, and I’ve learned a lot from that. We’re a good bunch of people, for sure!
What has been your favourite moment since you moved into your Sales Learning and Development Manager role?
It isn’t easy to choose one. I’m consistently evolving our onboarding program for our salespeople and ensuring we provide everyone with the best possible knowledge, tools, and training to succeed! My favourite moments, I guess, are when I see new colleagues get kickstarted!
It’s such a great feeling when I see things start to click for them—when they grasp the training, make it their own, and achieve great things.
Speaking of new starters, would you have any advice for anyone considering a career in sales?
I’d always encourage people to be curious and learn from others. Often, salespeople come into a company and want to figure things out on their own, which shows good initiative, but at the same time, you can learn so much from the experienced people around you!
Since your role is dedicated to the development of others, how has your growth been supported?
I started as a Sales Account Manager, but my dedication to the company and previous managerial experience were noted. Early in my role, a team leader position opened, and I was encouraged to apply. My growth was supported without bias—there was no qualifying period of service to be considered; they just looked at who was going to be best for the position.
Later in my career, after returning from maternity leave, I thought, what’s next in my career? Where can I go now, and what can I do? I was supported in a new venture within HR as an L&D Manager, and it has been a big eye-opener for me—it’s what I love to do!
One last question… Since our new values launched earlier this year, which resonates with you the most?
It has to be our “strive for better” value. I always like to do my best—it’s in my nature and all about the smaller steps toward improvement and success.
Beyond this, I have to say it’s our “one team” value, too! We’ve focused more recently on the Global group, and I look forward to making further connections with colleagues worldwide through one team spirit!
Sounds exciting!
Yes, it’s an exciting time to be part of Support Warehouse.
Interested in starting a job that prioritises growth and development?
If you're looking to build a career in sales with a company that values teamwork and fosters personal growth, consider joining us at Support Warehouse. We’re dedicated to supporting our employees' development every step of the way. Visit our LinkedIn page to explore our latest opportunities and take the next step in your career.
